الأسئلة الشائعة
- 01
We offer various payment methods to meet our customers' needs:
Payment via intermediary (Kashier): This method accepts credit and debit cards such as Visa and Mastercard from all over the world.
Payment via mobile wallets in Egypt: Including Vodafone, Orange, and Etisalat, as well as supporting Meeza cards.
Payment through other methods outside Egypt: Via PayPal and Binance (with different rates due to transfer fees). You can contact us through the website chat to determine the appropriate payment method.
Payment through InstaPay or Mobile Wallets in Egypt: Via an intermediary, you can contact us through the chat to receive transfers.
Please note that this list is subject to continuous updates to provide new or improved payment methods.
- 02
You can choose the appropriate payment method when completing the checkout process:
Paying with a debit/credit card (Visa or Mastercard):
Select "Debit/Credit Card" as the payment method at the checkout page.
Enter your card details in the required fields. If you're paying from outside Egypt, you can choose your local currency to display the product price in the local currency.
2- Paying with mobile wallets (in Egypt):
Select "Wallet" as the payment method at the checkout page.
Enter your phone number to receive a message containing payment details.
If you're using Vodafone Cash:
Dial the code (559#) to confirm the payment.
If you're using another wallet (such as Orange Cash or Etisalat Cash):
You will receive a notification confirming the payment through the My Orange or My Etisalat app.
If you encounter any issues during the payment process, feel free to contact us through the available contact methods on the website.
- 03
Traditional payment methods are available within Egypt through the following channels: InstaPay, Vodafone Cash, or Fawry through an intermediary.
Payment procedure within Egypt:
1. Choose the desired product.
2. Select the payment method (Manual Payment).
3. Contact us via chat (either through the page's chat or through our platforms on Facebook, Instagram, or WhatsApp) to determine the payment method.
4. After payment and receiving the shipment, you will receive an email on your account.
Payment methods available outside Egypt:
1. PayPal
2. Binance
Payment procedure outside Egypt:
Follow the same previous steps, considering the price differences due to transfer fees and currency conversion.
Inquire about the price through chat before completing the payment.
- 04
Midzilla Points are part of our loyalty program designed to reward our valued customers. Here's how they work:
Registration Reward: Get 50 Midzilla Points when you register on our website for the first time.
Earning Points: You will earn 1 point for every pound you spend on Wild Rift through the gift.
Redeeming Points: Midzilla Points can be redeemed for items, currently at Wild Rift, with a 100% discount on these items.
The more you shop, the more Midzilla Points you accumulate, giving you the opportunity to enjoy exclusive rewards and savings!
- 05
Shipping Policy:
Products are delivered to players' accounts immediately upon receiving the order, and the invoice is sent via email upon order fulfillment.
Products are delivered within 30 minutes during working hours and a maximum of 24 hours.
If the gift is not received within one hour, please contact the support team via the website chat or other contact methods listed on the website.
All products are delivered electronically, and physical shipping is not required.
Return and Refund Policy:
Purchases of products are considered final and non-refundable.
In cases where users encounter technical issues with gift card vouchers, please contact our customer support team immediately for assistance.
The support team is available during working hours via the website chat and WhatsApp.
Returns Policy:
All gift card vouchers are non-returnable and cannot be refunded, returned, or exchanged for cash, goods, or services.
In case of any shipping issues, please contact customer service through the following channels:
Support chat through the website.
Social media platforms, such as Facebook and WhatsApp.
Email, using the provided address: midzilla@proton.me.
- 06
We provide a recharge service for the following mobile games and applications:
- Wild Rift
- Honor of Kings
- Genshin Impact
- PUBG Mobile
- Arena Breakout
- Wuthering Waves
- Discord Nitro
We are currently working on adding some other games, which will include:
- Free Fire
- Arena of Valor
- Mobile Legends
- League of Legends PC
- Valorant
- Undawn
- EA Sports FC Mobile
- eFootball 2024
- Call of Duty
- League of Legends Runeterra
- NBA Infinite
We appreciate your input and suggestions for adding more games. Please contact us through the support chat to request the addition of other games to the list soon.
- 07
We are currently using a template-based store service, and the shipping address is a mandatory step in the purchasing process. We would like to inform you that we are working on modifying these options, and it will be available soon within the year.
We apologize for any inconvenience this may cause at the moment. If you have an account with us, you can enter the shipping address and save it to link it to your account, allowing you to complete purchases easily without the need to enter the data each time.
- 08
We are happy to collaborate with game developers and publishers, as well as with content creators interested in the games we offer on our website. If you are one of them and wish to partner with us, we welcome you to reach out through the communication channels mentioned on our website.


